|Recommended: NoLovely surrounding but customer service is a absolutely zero The management is beyond awful and not fun to deal with. On top of being rude, they do not settle issues at all. I would never live here again and would never recommend living here.
Good morning Meghan, thank you for your review! We are so happy to read that you found the grounds and surroundings to be lovely, but we sincerely apologize that your customer experience was not pleasant. We really appreciate this feedback and stride to be better. If you would like to reply with more information, we would love the opportunity to learn and grow. Thank you for your time.
|Recommended: YesOverall it’s not a bad place to live. Though it’s horrible to live next to people who are pigs and leave their trash out all the time. I have sent emails to the office and nothing has been done about it. The trash is still out no matter what. I’m not saying that we are the perfect neighbors, but you always know when they are coming and going as well. Again, it doesn’t matter to the office as nothing has ever changed.
|Recommended: YesReview — I love living here, definitely wish the pricing was better but the apartment has been great.
Thank you so much for the 5 star review! We are so happy to hear you love living here and your apartment has been great. We appreciate you taking the time to review us and hope to see you around :)
|Recommended: NoAwful — awful communication
Thank you for taking the time to give us a review. I am sorry that you have had a poor experience with communication. If you would like, please either stop by the office or email us details of your concerns. We would love to understand your experience and use this as an opportunity to improve our communication and work to give you a better experience.
|Recommended: YesLiking It So Far — Haven't had to do much so far in the way of requests, but the first few months have been great. Only real negative since moving in was regarding fire alarm testing notice process, never had anyone come to the apartment to do so. Not a big deal, but this must have only happened for select apartments. Ours work by the way, little oven smoke set them off briefly once
Thank you for the great review. Sorry that no one came to your unit, there are a couple of different fire protection systems on our buildings. This system inspection may have been one covering the suppression/monitoring system and we just let residents know alarms might go off or they might come to your unit to check suppression heads. Glad to hear your smoke alarms are in working order. Have a great day
|Recommended: YesGreat place to live — Great access - walking distance - to all that Kendall Yards has to offer restaurants, shops, parks, Centennial Trail, etc. and downtown Spokane. We love our apartment, it's spacious and beautifully designed. It's great how dog friendly it is dog park within the property, too . Maintenance staff is quick to respond if we have an issue or if we want a light bulb switched out. We really enjoy living here.
Hi Sara! Thank you for providing us with this feedback. We certainly appreciate all the input we can get from our wonderful residents! Please let us know if there is ever anything you need assistance with, we're happy to help. Sincerely, ~The Highline staff
|Recommended: YesExcellent property in a great location — We have loved living here so far, the grounds are well cared for, the apartment itself is well built, we love the kitchen, and we really cannot hear our neighbors. We also love walking through Kendall Yards with our dog enjoying all of the great shops and restaurants nearby.
HI Aaron! Thanks so much for the review, we certainly love Kendall Yards also! We appreciate the feedback and look forward to hearing from you again. Sincerely, ~The Highline staff
|Recommended: YesReally enjoyed our first 3months here so far — It's been wonderful to have easy access to the centennial trail. My morning run through downtown is beautiful This is a very dog friendly apartment. The dog park, available greenspace, and many doggy bins are very appreciated. Heading into the Summer we are really looking forward to spending more time on our balcony
HI Jacqueline, thanks so much for the kind review! We certainly love all the wonderful things that Kendall Yards has to offer also! Please let us know if we can assist you in any way. Sincerely, ~The Highline Staff
|Recommended: YesNice clean community convenient lication — Overall the staff and grounds are clean and nice. Parking can be difficult at times. You can also hear neighbors walking, throwing their pets toys etc.
HI Amy! Thanks so much for the kind review, we certainly appreciate the feedback! We will be certain to forward on your comments regarding the parking & noises. Please let us know if we can assist you in any way. Sincerely, ~The Highline staff
|Recommended: YesMy husband and I have lived in our apartment for about 18 months and we love it even more than the day we moved in. The management staff is always super friendly and anytime I’ve needed maintenance it’s always been very timely even during Covid . The insulation is also really good I never hear my neighbors.
HI Jenny! Thanks so much for the kind review, we certainly appreciate the feedback from our amazing residents! If there's anything we can ever do to assist, please don't hesitate to reach out. Sincerely, ~The Highline Staff
|Recommended: YesA wonderful place to live. — I love it here. What else is there to say Thanks
HI Anthony, thanks so much for the kind review! We agree, we love it here as well! Thank you for choosing Kendall Yards, we certainly appreciate you! Please let us know if we can ever assist you with anything. Sincerely, ~The Highline Staff
|Recommended: NoParking should be taken care of with rent as you have to go through another property management company which is not a friendly company to work with and is a hassle. Noisy- delivery trucks, plows, cars at all times of the day and morning. Not worth the hype, especially during covid. Would only recommend if only needing a place for a few months very close to downtown- not long term.
HI Paige! Thank you for your feedback, we certainly appreciate it and will forward this information onto our corporate office! Best of luck to you! Sincerely, ~The Highline Staff
|Recommended: YesLovely community, easy to contact management — I have not yet had to move out so I am unsure of the quality of the move out process. However, applying, moving in, even during a pandemic was seamless. The community is beautiful and the apartment is wonderful. They did show me a different apartment layout than what I ended up with, but I will chalk that up to paying the lower rent so it has a slightly different layout. Just make sure to ask detailed questions about the unit. I love living here, if I wasn't planning on moving out of state at the end of my lease I would certainly renew my lease.
HI Taylor, thanks so much for the kind review! We certainly appreciate the feedback. We agree the community is a wonderful place, we love it here also! If there is anything we can do to assist you prior to your departure, please let us know! Sincerely, ~The Highline staff
|Recommended: YesGreat place to live — We love this community
HI Heidi! Thanks so much for the kind review, we certainly agree with you! Kendall Yards is a fantastic place to call home! Please let us know if we can assist you in any way. Sincerely, ~The Highline Staff
|Recommended: YesThis Place is Great — Highline fits my needs as a single dad of two daughters great and the proximity to trails, the falls and downtown is fantastic.
HI Blake! Thanks so much for the kind review, this community sure does offer so much to see and do! We're thrilled to know you and your family love it here! Let us know if you need anything. Sincerely, ~The Highline staff